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Post-Installation support

Post-Installation Support

Total support for your audio visual equipment is just a phone call away.

Quality AV Products Need Quality Installation Support

Techteriors is proud of our commitment to customer service, client satisfaction, post-installation support, and post-installation training. Our high-quality products, client-centered approach to planning, and superior craftsmanship will satisfy your need for technology, but it’s our dedication to fast, convenient customer service that will make your experience with Techteriors memorable.

Our dedicated TechCare™ Service and Support Team is specific to Techteriors and helps us support our clients and products like digital signage, video conferencing, and conference room AV solutions, long after installation is completed. We have a full-service, on-call team of technical experts available for technical support, additional projects, scheduling service visits, and anything else your home or business may need. Additionally, our team responds to after-hours requests through an on-call system. The TechCare™ Team aims to exceed your service expectations while extending the life of your equipment to help eliminate unforeseen equipment failures that lead to unwanted downtime and additional expenditure.

Rapid response to get you up and running - FAST!

Support Tailored To Your Needs

The Techteriors dedicated rapid response service team is committed to ensuring your Techteriors products work as well as they did from day one. Our local team of expert professionals can be quickly deployed to resolve any service and support issues. We will NEVER let a client down! There is not a one-person or generalized approach to handling service. Our service team maintains a 4.8 out of 5 service rating in our ongoing survey process.

Some of the services we provide:

  • Operator or end-user training
  • Support by phone or on-site
  • Repair or replacement of faulty equipment
  • Repair parts and materials
  • Software and security updates
  • Loaner equipment
  • Recycling and safe disposal of used electronic equipment
  • Shipping to/from manufacturer (at cost)
  • System asset tracking
  • Convergence of audio and video with existing IT
  • Quality Control (QC)

Our support is tailored to your individual needs. If something goes wrong or just isn’t working as it used to, give us a call, we will get things back to normal.